This is troubling. You shouldn’t have to vet your repairman for their connections to law enforcement. The practice of our government train a third party to spy on you without a warrant should be illegal. This begs for an investigation and some public flogging.
EFF filed a lawsuit against the Department of Justice in May 2017 seeking records about the FBI’s training and use of Best Buy Geek Squad employees to conduct warrantless searches of customers’ computers.
A federal prosecution of a doctor in California revealed that the FBI has been working for several years to cultivate informants in Best Buy’s national repair facility in Brooks, Kentucky, including reportedly paying eight Geek Squad employees as informants.
At no point did the FBI get warrants based on probable cause before Geek Squad informants conducted these searches. Nor are these cases the result of Best Buy employees happening across potential illegal content on a device and alerting authorities. Read more here.